Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

1.) In the case of an order for several goods that you have ordered as part of a single order and that are delivered separately, the period begins on the day on which you or a third party named by you who is not the carrier, the last have taken or has possession of the goods.

2.) If the delivery is made in several partial shipments, on the day on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last piece.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail).

The revocation must be sent to:

4Bees - beekeeping supplies

Mag. Dieter Metzler

Dresslen 528

6861 Alberschwende

You can reach our customer service for questions, complaints and complaints on weekdays from 8 a.m. to 12 p.m. on: Telephone number: +43 (0)664 / 44 031 35 E-mail: d.metzler@4bees.at

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

Right of withdrawal

We may refuse repayment until we have received the goods back or until the customer has provided proof that he has sent back the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you have sent the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. If the goods cannot be returned normally by post due to their nature, the direct costs of returning the goods must also be borne by you. The costs are estimated at a maximum of around EUR 150.00.

The goods must be returned in an unused, resalable condition and in the original packaging. For items that are affected by signs of use or whose packaging is damaged, the "4Bees - Shop" will charge an appropriate fee for the depreciation. The same applies if accessories or parts are missing when the goods are returned. However, the customer only has to pay for any loss in value of the goods if this loss in value is due to an extent that is not necessary to check the nature, properties and functioning of the goods.